Bragg, Steven M. <br/><br/>
Billing and collections :  best practices / 
Steven M. Bragg 
 - Hoboken, N.J. :  John Wiley & Sons,  2005 
 - x, 243 p. ;  24 cm. 
 - Wiley best practices .
<br/><br/> Includes index 
<br/><br/>Success or failure with best practices -- Credit policies, procedures, and systems -- Credit granting techniques -- Invoice creation -- Invoice delivery -- Cash collection and application -- Managing the collection department -- Collection systems -- Collection techniques -- Deduction management -- Outsourcing collections -- Billing and collections measurements 
<br/><br/><label>ISBN: </label>0471702242 (alk. paper)  RM200.80 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Collecting of accounts