TY - BOOK AU - Lehman,Carol M. AU - DuFrene,Deborah Daniel TI - Business communication SN - 0324272707 PY - 2005/// CY - Mason, Ohio PB - Thomson/South-Western KW - Commercial correspondence KW - Business report writing KW - Business communication N1 - Various multi-media instructional materials are available to supplement the text; Accompanying CD-Rom,'Professional Power Pak for Business Communication,' includes video cases, electronic cafactivities, PowerPoint slides for downloading, etc; Book is accompanied by one CD, entitled' Business communication, Professional power pak' bearing the same call number and available at Bahagian Koleksi Media; Includes bibliographical references (p. R1-R10) and index ER -