Futrell, Charles <br/><br/>
Fundamentals of selling :  customers for life through service / 
Charles M. Futrell 
 - 9th ed. 
 - xxv, 658 p. :  ill. ;  26 cm. +  1 CD-ROM (4 3/4 in.) 
 - McGraw-Hill/Irwin series in marketing .
<br/><br/> Book is accompanied by one CD, entitled'  Fundamentals of selling : customers for life through service, ACT! EXPRESS,' bearing the same call number and available at Koleksi Media 
<br/><br/>Includes bibliographical references (p. 639-643) and index. 
<br/><br/><br/>System requirements for accompanying CD-ROM: 133MHz IBM-compatible PC; Windows 98/Me/NT4/2000/XP 
<br/><br/><label>ISBN: </label>0072962100 (alk. paper)  RM481.11 0072962151 (CD-ROM) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Selling.