TY  - BOOK
AU  - Hynes,Geraldine E.
AU  - Smeltzer,Larry R.
TI  - Managerial communication: strategies and applications 
SN  - 007282915X (hbk)
PY  - 2004///
CY  - Boston, MA
PB  - McGraw-Hill/Irwin
KW  - Communication in management
KW  - Business communication
N1  - Rev. ed. of : managerial communication / Larry R. Smeltzer, Donald J. Leonard, Geraldine E. Hynes. 2nd ed., 2002
UR  - http://www.loc.gov/catdir/toc/mh041/2004108114.html
ER  -