TY - BOOK AU - Kahn,William A. TI - Holding fast: the struggle to create resilient caregiving organizations SN - 1583919376 (pbk.) PY - 2005/// CY - Hove, East Sussex PB - Brunner-Routledge KW - Human services KW - Human services personnel KW - Job stress KW - Caregivers KW - Human Services KW - Management KW - Organizational effectiveness KW - Counselor and client N1 - Includes bibliographical references and index UR - http://www.loc.gov/catdir/toc/ecip0419/2004013760.html ER -