Click, Rick L. <br/><br/>
Business process outsourcing :  the competitive advantage / 
Rick L. Click, Thomas N. Duening 
 - Hoboken, N.J. :  John Wiley & Sons,  2005 
 - xiii, 241 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references (p. 223-231) and index 
<br/><br/><label>ISBN: </label>0471655775 (cloth)  RM220.90 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Contracting out