TY - BOOK AU - Thomsett,Michael C. TI - Getting started in six sigma T2 - The Getting started in series SN - 0471668117 (pbk.) PY - 2005/// CY - Hoboken, N. J. PB - John Wiley & Sons KW - Total quality management KW - Six Sigma (Quality control standard) N1 - Includes bibliographical references (p. 209-210) and index UR - http://www.loc.gov/catdir/toc/wiley041/2004013486.html ER -