Mengurus kualiti di sekolah = Managing quality in schools - West-Burnham, John, 1946-; Tengku Abd. Aziz Tengku Zainal (Kuala Lumpur : Institut Terjemahan Negara Malaysia, 1999, 1999)
Rujukan: p. [261]-267
Keywords: School-based management; School management and organization -- United Kingdom; Total quality management -- United Kingdom