TY  - BOOK
AU  - Lloyd,Robert C.
TI  - Quality health care: a guide to developing and using indicators 
SN  - 0763748056
PY  - 2004///
CY  - Sudbury, MA.
PB  - Jones and Bartlett
KW  - Quality of Health care
KW  - organization and administration
KW  - Program Development
KW  - case report
KW  - Quality of Health Care
ER  -