Sales management :  analysis and decision making / 
Thomas N. Ingram ... [et al.] 
 - 5th ed. 
 - Mason, Ohio :  Thomson/South-Western,  2004 
 - xxi, 420 p. :  ill. ;  28 cm. 
<br/><br/>Includes bibliographical references (p. 391-408) and index 
<br/><br/><label>ISBN: </label>0324191081 (pbk.)  RM365.62 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Sales management