The four skills of cultural diversity competence : a process for understanding and practice - Hogan-Garcia, Mikel, 1942- (Pacific Grove, CA : Brooks/Cole--Thomson Learning, 2003)
Includes bibliographical references (p. 121-127) and index.
Koleksi sumbangan Prof. Dr. Mohd. Safar Hasim.
Keywords: Intercultural communication; Cross-cultural orientation; Multiculturalism; Culture conflict; Interpersonal communication