Rozita Amiruddin

A match between customer-focused manufacturing strategy and performance measurement system and company performance / by Rozita Amiruddin - Pulau Pinang : Universiti Sains Malaysia, 2004 - xiii , 281 p. : ill. ; 30 cm.

Thesis (Ph.D.) - Universiti Sains Malaysia, 2004

Hadiah


Universiti Sains Malaysia--Dissertations


Dissertations, Academic--Malaysia
Consumer Satisfactiion
Customer loyality
Customer relations