TY  - BOOK
AU  - Charlton,Ruth
TI  - The mediator's handbook: skills and strategies for practitioners 
SN  - 0455219826
PY  - 2004///
CY  - Sydney
PB  - Lawbook Co.
KW  - Mediation
KW  - Handbook
KW  - Australia
N1  - Includes index
ER  -