TY  - BOOK
AU  - Maier,Ronald
TI  - Knowledge management systems: information and communication technologies for knowledge management 
SN  - 3540205470 (hbk.)
PY  - 2004///
CY  - Berlin
PB  - Springer
KW  - Database management
KW  - Telecommunication
N1  - 'With 103 figures and 91 tables'; Includes bibliographical references (p. [559]-621) and index
ER  -