TY  - BOOK
AU  - Noori,Hamid
AU  - Radford,Russell W.
TI  - Production and operations management: total quality and responsiveness 
SN  - 0079120377 (alk. paper) :
PY  - 1995///
CY  - New York
PB  - McGraw-Hill
KW  - Production management
KW  - Total quality management
N1  - Includes bibliographical references and index
ER  -