Noori, Hamid <br/><br/>
Production and operations management :  total quality and responsiveness / 
Hamid Noori, Russell Radford 
 - New York :  McGraw-Hill,  1995 
 - xxvi, 676 p. :  ill. ;  24 cm. 
 - McGraw-Hill series in management .
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>0079120377 (alk. paper) :  Hadiah 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Production management<br/>Total quality management