Foster, S. Thomas <br/><br/>
Managing quality :  an integrative approach / 
S. Thomas Foster 
 - 2nd ed. 
 - Upper Saddle River, N.J. :  Pearson Prentice Hall,  2004 
 - xxi, 518 p. :  ill. ;  26 cm. +  1 CD-ROM (4 3/4 in.) 
<br/><br/> Book is accompanied by one CD, entitled' Managing quality : an ingrative approach' bearing the same call number and available at Bahagian Koleksi Media 
<br/><br/>Includes bibliographical references and index 
<br/><br/>
<br/><br/><label>ISBN: </label>0131018183  RM434.16 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality of products<br/>Quality control