Harrington, H. J. <br/><br/>
Poor-quality cost / 
H. James Harrington 
 - New York :  M. Dekker,  1987 
 - xxi, 198 p. :  ill. ;  24 cm. 
 - Quality and reliability ;  11 .
<br/><br/> Includes index 
<br/><br/>Includes bibliographical references ( p. 187-190) and index 
<br/><br/><label>ISBN: </label>0824777433  RM240.20 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality control--Costs<br/>Commercial products--Defects--Costs