Goetsch, David L. <br/><br/>
Understanding and implementing ISO 9000:2000 / 
David L. Goetsch, Stanley B. Davis 
 - 2nd ed. 
 - Upper Saddle River, N. J. :  Prentice Hall,  2002 
 - x, 368 p. :  ill . ;  23 cm. 
<br/><br/><label>ISBN: </label>013041106X  RM144.00 
<br/><br/><label>Subjects--Topical Terms: </label><br/>ISO 9000 Series Standards