TY - BOOK AU - Beebe,Steven A. AU - Beebe,Susan J. AU - Ivy,Diana K. TI - Communication: principles for a lifetime SN - 0205386970 (pbk.) PY - 2004/// CY - Boston PB - Pearson/Allyn & Bacon KW - Communication N1 - Includes bibliographical references (p. 421-434) and index ER -