Penandaarasan institusi pendidikan tinggi - Wan Jaafar Wan Endut (Bangi, Selangor : Universiti Kebangsaan Malaysia, 2003)
Tesis (Ph.D) - Universiti Kebangsaan Malaysia, 2003
Rujukan : p. 191-207
Keywords: Universiti Kebangsaan Malaysia -- Dissertations; Educational test and measurement -- Malaysia; Total quality management -- Malaysia; Education, Higher -- Malayisa -- Administration -- Evaluation; Dissertations, Academic -- Malaysia