TY  - BOOK
AU  - Wealleans,David
TI  - The people measurement manual: measuring attitudes, behaviours and beliefs in your organization 
SN  - 0566083809 (hbk.)
PY  - 2003///
CY  - Aldershot, England
PB  - Gower
KW  - Consumer satisfaction
KW  - Evaluation
KW  - Job satisfaction
KW  - Organizational effectiveness
N1  - Includes index
ER  -