Evaluating agency alternative dispute resolution programs : a users' guide to data collection and use - Rolph, Elizabeth S.; Moller, Erik, 1963-; Institute for Civil Justice (U.S.); Research and Development Corporation (Santa Monica, CA : RAND, 1995)
At head of title: The Institute for Civil Justice.
Includes bibliographical references.
Keywords: Dispute resolution (Law) -- United States -- Evaluation; Evaluation research (Social action programs) -- United States