TY  - BOOK
AU  - Schaeffer,Mary S.
TI  - Essentials of credit, collections, and accounts receivable
SN  - 0471220744 (pbk : alk. paper)
PY  - 2002///
CY  - New Jersey
PB  - John Wiley & Sons. Inc.
KW  - Credit
KW  - Management
N1  - The first step -- The second step -- The third step -- Accounts receivable issues -- Handling deduction issues -- Interacting with sales & marketing -- Customer relations and customer visits -- Letters of credit and other security instruments -- Legal considerations surrounding credit -- Bankruptcy -- Technology in the credit & collections department -- International credit -- Professionalism and the future of credit
ER  -