Schaeffer, Mary S. <br/><br/>
Essentials of credit, collections, and accounts receivable / 
Mary S. Schaeffer 
 - New Jersey :  John Wiley & Sons. Inc.,  2002 
 - xv, 256 p. ;  23 cm. 
<br/><br/>The first step -- The second step -- The third step -- Accounts receivable issues -- Handling deduction issues -- Interacting with sales & marketing -- Customer relations and customer visits -- Letters of credit and other security instruments -- Legal considerations surrounding credit -- Bankruptcy -- Technology in the credit & collections department -- International credit -- Professionalism and the future of credit. 
<br/><br/><label>ISBN: </label>0471220744 (pbk : alk. paper)  RM140.50 
<br/><br/><label>LCCN: </label>2002-005070 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Credit--Management