ISO 9001:2000 for small businesses : implementing process-approach quality management / Arpad Gaal
- Boca Raton : St. Lucie Press, 2001
- xxx, 546 p. : ill. ; 26 cm.
1574443070 (alk. paper) RM40.08
2001-019636
Quality control--Standards Quality assurance--Standards Manufactures--Quality control--Evaluation ISO 9000 Series Standards