Gaal, Arpad

ISO 9001:2000 for small businesses : implementing process-approach quality management / Arpad Gaal - Boca Raton : St. Lucie Press, 2001 - xxx, 546 p. : ill. ; 26 cm.

1574443070 (alk. paper) RM40.08

2001-019636


Quality control--Standards
Quality assurance--Standards
Manufactures--Quality control--Evaluation
ISO 9000 Series Standards