Rampersad, Hubert K.,  1957- <br/><br/>
Total quality management :  an executive guide to continuous improvement/ 
Hubert K. Rampersad 
 - Berlin :  Springer,  2000 
 - x, 183 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references (p. [177]-179) and index 
<br/><br/><label>ISBN: </label>3540679677 (alk. paper)  RM40.08 
<br/><br/><label>LCCN: </label>00-046334 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management