TY  - BOOK
AU  - Conway,Susan
AU  - Sligar,Char
TI  - Unlocking knowledge assets
SN  - 0735614636
PY  - 2002///
CY  - Redmond, Wash.
PB  - Microsoft Press
KW  - Knowledge management
KW  - Organizational effectiveness
N1  - Includes index
ER  -