Burns, Clarence,  1944- <br/><br/>
Building your organization's TQM system : the unified total quality model / 
Clarence Burns 
 - Kuala Lumpur :  Syenergy Book International,  1997 
 - vii, 172 p. :  ill. ;  21 cm. 
<br/><br/> Koleksi am (n.2) - Salinan fotokopi 
<br/><br/><label>ISBN: </label>9838999512  RM22.40 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management