Hospital operations improving communication skills [videorecording] :
HSTN, Health & Sciences Television Network
- Carrollton : HSTN, 1998
- 3 videocassettes (VHS) (30 min. each) : sd., col. ; 1/2 in.
Part 1 of this set discusses strategies for improving communication with co-workers. Part 2 shows how miscommunication can undermine job productivity and performance. Part 3 stresses the importance of attentive listening
RM1065.78
Hospital Administration Hospital Communication System