TY  - BOOK
AU  - Hays,Ron D.
ED  - Rand Corporation.
TI  - The outpatient satisfaction questionnaire (OSQ-37): executive summary 
PY  - 1995///
CY  - Santa Monica, CA (1700 Main St., P.O. Box 2138, Santa Monica 90407-2138)
PB  - Rand
N1  - Cover title; 'P-7885.'
ER  -