Robbins, Stephen P.,  1943-, <br/><br/>
Training in interpersonel skills :  tips for managing people at work / 
Stephen P. Robbins. 
 - vi, 249pages :  illustrations ;  30cm. 
<br/><br/>References : p. 243-249 
<br/><br/><label>ISBN: </label>0139262393  Hadiah