TY  - BOOK
AU  - Hart,Lois B.
TI  - Faultless facilitation: instructor's manual for facilitation training 
SN  - 0874254019
PY  - 1996///
CY  - Canada
PB  - Human Resource Development Press
KW  - Teams in the workplace
KW  - Group facilitation
KW  - Communication in management
ER  -