Hart, Lois B. <br/><br/>
Faultless facilitation :  instructor's manual for facilitation training / 
Lois B. Hart 
 - 2nd ed. 
 - Canada :  Human Resource Development Press,  1996 
 - ix , 384 p. :  ill. ;  30 cm. 
<br/><br/><label>ISBN: </label>0874254019  RM519.70 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Teams in the workplace<br/>Group facilitation<br/>Communication in management