Managing conflict at work the art of communication / [kit] : produced by Rick Brown - Chicago : Jack Wilson and Associates, 1994 - 1 videocassette (VHS) (25 min.), 1 soundcassette and 1 book ; in container 32 X 25 cm.

Editor, Patty Kniff Leeds Editor, Patty Kniff Leeds

Host : Mary O' Dowd

This video shows how to turn conflict and other forms of workplace disagreement into opportunities for improvement

RM520.00


Conflict management
Interpersonal communication