TY  - BOOK
AU  - Paradis,Gerard W.
AU  - Trubiano,John R.
TI  - Demystifying ISO 9001:2000
SN  - 0130620467
PY  - 2002///
CY  - Upper Saddle River, NJ
PB  - Prentice Hall
KW  - ISO 9000 Series Standards
N1  - Koleksi am (n.2) - Salinan fotokopi
ER  -