Evans, James R.  1950- <br/><br/>
Total quality :  management, organization, and strategy / 
James R. Evans, James W. Dean, Jr. 
 - 3rd ed. 
 - Mason, Ohio :  Thomson/South-Western,  2003. 
 - vii, 399 p. :  ill. ;  24 cm. 
<br/><br/> Dean's name appears first on the earlier edition. 
<br/><br/>Includes bibliographical references : (p. 379-384) and index. 
<br/><br/><label>ISBN: </label>0324178719 (pbk.)  RM228.94 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.