TY  - BOOK
AU  - Cianfrani,Charles A.
AU  - Tsiakals,Joseph J.
AU  - West,Jack
TI  - The ASQ ISO 9000:2000 handbook
SN  - 0873895223 (hbk.)
PY  - 2002///
CY  - Milwaukee, Wisc.
PB  - ASQ Quality Press
KW  - Quality control
KW  - Total quality management
KW  - Standards
N1  - Includes bibliographical references and index; Book is accompanied by 1 CD, entitled'The ASQ ISO 9000:2000 handbook' bearing the same call number and available at Bahagian Koleksi Media
ER  -