Managing the human side of information technology: challenges and solutions / [edited by] Edward J. Szewczak and Coral R. Snodgrass. - Hershey, PA : Idea Group Pub., 2002. - iv, 351 p. : ill. ; 26 cm. Includes bibliographical references and index. ISBN: 1930708327 (cloth) RM361.60 Subjects--Topical Terms: Information technology--Management.