'Communicative needs' of Hotel "Frontline Professionals" : an ethnographic analysis - Krishnaveni a/p M. Nalla Kumar (Bangi : Fakulti Pengajian Bahasa, Universiti Kebangsaan Malaysia, 2000)
Thesis (Master of Arts) - Universiti Kebangsaan Malaysia, 2000
References : p.104-110
Keywords: English language -- Study and teaching -- Foreign speakers; English language -- Technical English -- Study and teaching; English language -- Discourse analysis