Arawati Agus <br/><br/>
Total quality management practices in public listed manufacturing companies in Malaysia / 
Arawati Agus 
 - Bangi :  Fakulti Sains dan Teknologi, Universiti Kebangsaan Malaysia,  2000 
 - xvi , 281 p. :  ill. ;  30 cm. 
<br/><br/>Tesis (Ph.D.) - Universiti Kebangsaan Malaysia, 2000 
<br/><br/>References : p. 246-267 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management--Malaysia<br/>Manufacturing industries--Quality control--Malaysia