TY - BOOK AU - Tooley,S AU - C, Chin-Fatt TI - An exploratory investigation into the delivery of services by a provincial office of th eNew Zealand inland revenue department T2 - Discussion paper series / Department of Accountancy, Massey University PY - 1997/// CY - Palmerston North, N.Z. PB - Massey University, Department of Accountancy N1 - Refrences: p. 17-18 ER -