TY  - ADVS
AU  - Nicholas
AU  - Smith
TI  - ISO 9000: 2000 in focus 
PY  - 2000///
CY  - Australia
PB  - Nicholas and Smith
KW  - Quality assurance
KW  - Standards
KW  - ISO 9000 Series Standards
KW  - Quality control
N1  - Copy available in DVD format
N2  - An organisation's quality management system plays an intergral part in its performance. this video will help equip managers to contribute to their organisatio's on-going improvement activities and business performance objectives
ER  -