TY - BOOK AU - Ott,Ellis R. AU - Schilling,Edward G. AU - Neubauer,Dean V. TI - Process quality control: troubleshooting and interpretation of data SN - 0071350101 PY - 2000/// CY - New York PB - McGraw Hill KW - Quality control KW - Statistical methods KW - Process control N1 - Book is accompanied by one CD, entitled'Process quality control: troubleshooting and interpretation of data' bearing the same call number and available at Bahagian Koleksi Media; Includes index ER -