Thill, John V. <br/><br/>
Excellence in business communication / 
John V. Thill, Courtland L. Bovee 
 - 5th ed. 
 - Upper Saddle River, N.J. :  Prentice Hall,  2002 
 - xxxv, 539, 10, 4, 12 p. :  col. ill. ;  28 cm. 
<br/><br/> Supplemented by a companion Web site 
<br/><br/>Includes bibliographical references (p. 1-10 (3rd group)) and indexes 
<br/><br/><label>ISBN: </label>0130909475  RM284.09 
<br/><br/><label>LCCN: </label>2001-021273 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication--Case studies--United States