TY  - BOOK
AU  - Foster,S.Thomas
TI  - Managing quality: an integrative approach 
SN  - 0138759642
PY  - 2001///
CY  - Upper Saddle River, N.J.
PB  - Prentice Hall
KW  - Quality of products
KW  - Quality control
N1  - Includes bibliographical references and index
ER  -