TY  - BOOK
AU  - Jafari,J.
AU  - Oka,H.
TI  - Serving international travellers: a language and cultural training concept for hotels 
T2  - Studies & reports /  International Center for Research and Studies in Tourism
PY  - 1991///
CY  - France
PB  - International Center for Research and Studies in Tourism
KW  - Hotels
KW  - Employees
KW  - Training of
KW  - Public relations
KW  - Visitors, Foreign
KW  - Service for
KW  - Cross-cultural orientation
N1  - References : p. 30-33
ER  -