Management : meeting and exceeding customer expectations - Plunkett, W. Richard (Warren Richard); Attner, Raymond F.; Allen, Gemmy (Cincinnati, Ohio : South-Western, 2002)
Book is accompanied by one CD, entitled'Student resource CD-ROM to accompany: Management, meeting and exceeding customer expectations, 7th ed.' bearing the same call number and available at Bahagian Koleksi Media
Includes bibliographical references (p. 747-777) and index
Keywords: Management