TY  - BOOK
AU  - Savard,Rejean
ED  - International Federation of Library Associations and Institutions
TI  - Education and research for marketing and quality management in libraries =: La formation et la recherche sur le marketing et la gestion de la qualite en bibliotheque 
SN  - 359821829x
PY  - 2002///
CY  - Munchen
PB  - K.G. Saur
KW  - Libraries
KW  - Marketing
KW  - quality control
N1  - Text in English and French
ER  -