Education and research for marketing and quality management in libraries =  La formation et la recherche sur le marketing et la gestion de la qualite en bibliotheque :  satellite meeting = Colloque satellite Quebec, August 14-16 Aout 2001 / 
edited by Rejean Savard 
 - Munchen :  K.G. Saur,  2002 
 - x, 326 p. :  ill. ;  22 cm. 
 - IFLA publications ;  99 .
<br/><br/> Text in English and French 
<br/><br/><label>ISBN: </label>359821829x  Hadiah 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Libraries--Marketing<br/>Libraries--quality control